Goods are classified as faulty if they are received damaged, or where a manufacturing fault occurs within 12 months of purchase. After 12 months from your order date, items are not considered faulty and are as a result of normal wear and tear.
Customers must provide proof of receipt and photos of the manufacturing issue.
Products being considered for warranty will be evaluated for repair or replacement at GRNSTR’s sole discretion. For all warranty enquiries, please email firstname.lastname@example.org